Current Online Reputation Management: Key Statistics and Insights
- Prestige Risk Management Team
- Apr 11, 2024
- 3 min read
In today's digital age, online reputation management has become a crucial aspect of success for businesses and individuals alike. As consumers increasingly rely on the internet to make informed decisions, the way a company or person is perceived online can have a significant impact on their bottom line.
Here are some of the most compelling online reputation management statistics and data findings for 2024:
Over 63% of a company's market value depends on its online reputation. (Weber Shandwick)
85% of customers trust online reviews as much as personal recommendations.
Approximately 40 positive reviews are required to tackle the damage done by one negative review. (Inc.)
97% of consumers search online for local businesses.
Over 12% of employed adults feel that they need to work on their online footprint to improve their employment prospects in the future.
Realtors, politicians, entertainers, and doctors are most prone to bad personal online reputations.
Women are more vulnerable to online reputation threats from image-video content leaks and revenge porn.
52% of consumers don't prefer businesses having less than 4 stars. (BrightLocal).
Only 5% of people look past the first page of Google.
Businesses responding to more than 25% of their online reviews generates 35% more revenue. (Womply).
A page ranking on the first page of the Google search engine generally gets 31.7% of the traffic.
Negative media coverage is the most complex online reputation challenge in front of online reputation managers.
Buyers are ready to pay more for a product if the selling company has a good reputation. (University of Technology Sydney).
Over 69% of employees reject jobs offered by a company with a bad reputation.
On average, 87% of people read local business reviews before buying a product or service. (BrightLocal).
Businesses having 1 or 2-star ratings are prioritized by only 9% of people. (Podium).
While searching for a business, 56% of people trust search engines the most. (Edelman Trust Barometer).
Social media influences over 58% of consumers to make purchasing decisions. (Statistica).
Bad reviews can cost up to 92% of customers. (BrightLocal).
On average, customers read 10 reviews before trusting a business. (BrightLocal).
Almost 70% of professionals reported that they won't consider a hiring offer from a company with a bad online reputation.
Over 60% of people in a recent study accepted that they have googled their own name.
70% of the employers didn't consider a candidate with a bad online reputation.
Over 80% of U.S. recruiters and HR professionals say that a positive online reputation influences their hiring decisions at least to some extent.
Online reputation management facts: Final thoughts
These statistics underscore the importance of proactively managing one's online reputation.
Whether you're a high profile individual, athlete, business owner, a job seeker, or simply someone who wants to maintain a positive online presence, it's essential to monitor and control the information that appears about you on the internet.
Take control of your online reputation and unlock your full potential! By proactively monitoring your digital presence or partnering with trusted experts like Prestige Risk Management, you can showcase your authentic self to the world.
Ensure that your online reputation is a true reflection of your values, skills, and achievements. Don't just settle for a good reputation – actively cultivate and enhance it to propel you towards your personal and professional goals.
Your online presence is a powerful tool, so seize the opportunity to shape it and make it work for you. Act now and take the first step towards building and maintaining a stellar reputation that opens doors and helps you achieve your dreams!




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